Last updated: 17/02/2022
This policy explains how your personal data is used by Charles Zana (hereinafter “Charles Zana” or “we”), which manages the Charles Zana Studio (hereinafter the “studio”).
This policy applies to the personal data that Charles Zana or the teams of the Studio are required to collect by telephone, by email, through contact forms, during your browsing on the “zana.fr” website (hereinafter the “Website”).
The processing of your personal data is carried out in accordance with Law no. 78-17 of 6 January 1978 (the “French Data Protection Act”), (EU) Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter the “GDPR”), as well as French and European laws governing the protection of personal data and privacy in electronic communications, in particular Directive 2002/58/EC on the “Protection of privacy in the electronic communications sector”, as interpreted by the French Data Protection Commission (hereinafter the “CNIL”) and by the Court of Justice of the European Union.
If necessary, you can ask any questions by sending an email to email@example.com or by writing to this address:
13, rue de Seine
75006 Paris, France
+33 (0)1 45 48 05 25
ABOUT THE PERSONAL DATA WE COLLECT
Personal data refers to any information that identifies you directly (e.g. your name) or indirectly (e.g. your account ID, IP address or cookie ID).
About the personal data you provide to us
You may be required to provide us with your personal data in the context of:
Requests for information that you can send us via the Website, via email, by telephone or in person.
About the personal data we collect through automated means
We use automated technologies such as cookies to collect data from your computer or mobile device (phone or tablet) when you visit our Website.
In this context, we are likely to collect the following data:
The pages visited;
The identifier of your device and connection (IP address, MAC address), dates and times of connection, information about the browser and operating system used, etc.
For more information, please see our Cookie Management Policy (link to be inserted).
FOR WHAT PURPOSES AND ON WHAT LEGAL BASIS DO WE USE YOUR PERSONAL DATA?
To perform a contract with you or to provide you with pre-contractual information
We use your personal data to:
Improve our products and services, for example, by conducting satisfaction surveys.
Ensure the security of our network and information systems.
Place cookies necessary for the proper functioning of the Website.
Defend our interests in court.
To respect your choice when we ask for your consent to a specific processing operation
In some cases, your consent is required to process your personal data, for example:
When you are a prospect, to send you our newsletter and promotional messages relating to the brand and its services.
To place cookies subject to the collection of consent.
To comply with our legal obligations
We process your personal data in order to comply with our legal obligations, in particular to:
Respond to official requests from public authorities, the judiciary or any third party authorised for this purpose, in accordance with the law, a regulatory provision or a court order.
WHO CAN ACCESS YOUR PERSONAL DATA?
IS YOUR PERSONAL DATA TRANSFERRED OUTSIDE THE EUROPEAN UNION?
If necessary, your personal data may be transferred to a country located outside the European Union, it being specified that in the event that the recipient country does not ensure a level of protection of personal data equivalent to that of the European Union, we undertake, in the absence of an adequacy decision, to take all necessary measures to ensure the protection of your personal data on the basis of appropriate guarantees (in particular standard contractual clauses), the communication of which may be obtained directly from Charles Zana by sending an email to Contact@zana.fr.
HOW DO WE PROTECT YOUR PERSONAL DATA?
We implement technical and organisational measures to protect your personal data, in particular against possible violations that may lead to accidental or unlawful destruction, loss, alteration, unauthorised access to or disclosure of your personal data. These measures shall ensure an appropriate level of data security and shall take into account the state of the art, the costs of implementation in relation to the risks and the nature of the data to be protected.
We also guarantee that our staff and any person required to process your personal data comply with the internal rules and procedures relating to the processing of personal data and in particular the technical and organisational security measures put in place to protect your personal data.
WHAT ARE YOUR RIGHTS OVER YOUR PERSONAL DATA?
In accordance with applicable data protection regulations, you have the following rights over your personal data:
You may request access to, and a copy of, any personal data we have about you, including in electronic format.
You can request the correction, updating and deletion of your personal data, as well as the limitation of its processing.
You may object to the use of your personal data for reasons related to your particular situation and have the absolute right to object to the processing of your personal data for the purpose of commercial prospecting, including profiling related to such prospecting.
You can request the portability of your personal data.
You can withdraw your consent when it has been collected, without this withdrawal affecting the lawfulness of the processing previously carried out.
You can give us your “last wishes” regarding your personal data in the event of your death.
When you exercise any of your above rights, we have one (1) month after receipt of the request to respond to you. This period may be extended by two (2) months, taking into account the complexity and number of the requests. You will then be informed of the reasons for the delay within one month of receipt of your request.
These rights are not absolute: you can exercise them within the legal framework and within the limits of these rights. In some cases, we will not be able to respond favourably to your request (legal obligation, etc.). If this is the case, we will inform you of the reason(s) for this refusal.
You can exercise your rights, proving your identity if necessary, by sending an email to firstname.lastname@example.org or a letter to the following address:
13, rue de Seine
75006 Paris, France
+33 (0)1 45 48 05 25
In case of difficulty or dispute, you can lodge a complaint with the CNIL via its website or by writing to: 3, place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07, France.
WEBSITES OWNED BY THIRD PARTIES
Links on the Website may refer you to external websites.
In this regard, we draw your attention to the fact that the personal data protection policies of these websites may differ from this policy.
It is therefore recommended that you read the personal data protection policy of each of the websites concerned.
In any event, the liability of Charles Zana cannot be sought in the event that the content of one of the websites contravenes the legal and regulatory provisions in force.
UPDATING THIS POLICY
This policy is subject to change from time to time. You will be deemed to have accepted the new terms of the personal data protection policy upon your first use of the services immediately following such changes. Therefore, we recommend that you check it regularly on our Website.